Q&A
1) What does your company do?
With more than four decades of expertise in fastener manufacturing, our in house production line has capacity to create an extensive array of both standard and custom screws and bolts. Additionally, we offer a comprehensive selection of standard and customized steel and stainless steel nuts, stamping parts, precision turning components, along with various automotive surface treatment specifications and thread locking adhesives.
2) Where are you located?
- We are located in Taiwan, but we serve customers internationally.
3) Do you have a product catalog?
- Yes, you can download our product catalog or browse it directly on our website. Additionally, we offer customized solutions to meet specific requirements, so please feel free to contact us.
4) What is a fastener, and how does it work?
- A fastener is a component used to join or secure two or more objects. Its primary function is to hold parts together while allowing easy disassembly or adjustment. Common fasteners include screws, bolts, nuts, washers, and rivets.
5) What classess / grades of fasteners do you offer?
- We provide a diverse selection of fasteners, featuring grades such as Class 4.8, 5.8, 6.8, 8.8, 10.9, and 12.9 for bolts, as well as other specialized industry-standard grades. Our selection covers everything from basic industrial standards to automotive-specific requirements, with options available in both stainless steel and alloy steel.
6) What is the difference between coarse and fine threads?
- The key difference between coarse and fine threads is the number of threads per inch and the pitch distance. Coarse threads have fewer threads per inch and a larger pitch, making them ideal for quick assembly and disassembly. In contrast, fine threads have more threads per inch and a smaller pitch, offering greater holding power and precision in high-stress applications.
7) What does the software check during the optical sorting process?
- When processing the data, the software checks the dimensions, shape, foreign parts, and any other criteria specified by the customer. Fasteners that do not meet these requirements are immediately rejected based on the analysis results.
8) How do I choose the right fastener for my project?
- Choosing the right fastener depends on several factors, including the type of materials being connected, the environmental conditions it will face (such as exposure to corrosion or outdoor elements), and the load requirements it must support. Additionally, the size and type of fastener should be selected based on the specific application.
9) What are your shipping options and delivery times?
- We provide both standard and expedited shipping options to meet your delivery needs. Shipping times may vary depending on your location and the complexity of the fasteners ordered. Our team works diligently to ensure timely delivery. For urgent requirements or specific timelines, feel free to contact us for personalized shipping solutions.
10) What is the minimum order quantity?
- Our minimum order quantity typically depends on the size and specifications of the requested item, though it may vary by product. Please share your requirements, we'd be happy to provide more details.
11) How can I get a price quote?
- You can easily request a quote by visiting our website or by reaching out directly to one of our dedicated sales team members.
- Kristen Tsai - Overseas Business Coordinator ( kristen@springlake.com.tw )
- Lisa Tseng - Senior Sales Representative ( lisa@springlake.com.tw )
- Daniel Chen - Managing Director ( daniel@springlake.com.tw )